Privacy policy

Privacy Policy

Last updated: June 2026

At Noraya Living (Noraya Living - F.Z.C), we are committed to protecting your privacy. This policy explains how we collect, use and protect your personal information when you visit norayaliving.com or make a purchase.

Information We Collect

When you place an order or contact us, we may collect:

  • Your name, email address and phone number
  • Delivery address
  • Payment information — processed securely through our payment provider
  • Order history and preferences
  • Communications you send us via email or WhatsApp

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Send order confirmations and delivery updates
  • Respond to your enquiries
  • Send marketing communications if you have opted in
  • Improve our products and services

We do not sell, rent or share your personal information with third parties for marketing purposes.

Marketing Communications

If you subscribe to our newsletter or opt in at checkout, we may send you styling inspiration, new arrivals and exclusive offers. You can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, use or disclosure. All payment transactions are encrypted and processed securely.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences and analyse site traffic. You can disable cookies in your browser settings, though this may affect some website functionality.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at hello@norayaliving.com.

Contact Us

Noraya Living - F.Z.C Email: hello@norayaliving.com WhatsApp: +971 52 831 4363 Daily 10am – 10pm